Your privacy matters to us. This page explains what personal data yestaya collects, how we use it, and the rights you have as a player in the Philippines. Please read this carefully before using our platform.
When you register and use the yestaya platform, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, Philippine mobile number, and the GCash or Maya wallet details you provide during registration or when making a transaction. We also collect device information, IP address, browser type, and usage data generated when you interact with our platform — such as pages visited, bets placed, and session duration. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We do not collect more information than is reasonably necessary for the purposes described in this policy, and we do not purchase personal data from third-party data brokers.
The personal information we collect is used primarily to create and manage your yestaya account, process deposits and withdrawals in Philippine pesos, and verify your identity in accordance with applicable regulations. We also use your data to send you important account notifications — such as transaction confirmations, security alerts, and updates to our terms or policies — via your registered mobile number or email address. Usage and behavioural data helps our team identify and fix technical issues, optimise platform performance, and ensure that the betting and casino-style game experience remains smooth and fair for all players. We do not use your personal data for targeted advertising, and we do not sell or rent your information to any third party for marketing purposes. All data processing activities are carried out in a manner consistent with the Data Privacy Act of 2012 of the Philippines.
yestaya does not sell, trade, or rent your personal information to any third party for commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors like GCash and Maya — but only to the extent necessary to complete the service they provide. These partners are contractually required to handle your data securely and are not permitted to use it for any purpose beyond the specific service they deliver on our behalf. We may also disclose personal information when required to do so by Philippine law, court order, or a lawful request from a government authority. In all cases, we take reasonable steps to ensure that any data shared externally is protected and used only for the stated purpose.
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the yestaya platform is encrypted using industry-standard protocols, and access to personal data within our systems is restricted to authorised personnel only. We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine regulations or for legitimate business purposes such as dispute resolution. If you close your account, we will securely delete or anonymise your personal data in accordance with our internal retention schedule, except where retention is required by law. If you believe your account data has been compromised, please contact us immediately at [email protected] so we can investigate and take appropriate action.
As a registered player in the Philippines, you have rights under the Data Privacy Act of 2012 with respect to the personal information we hold about you. You have the right to access a copy of your personal data, request corrections to any inaccurate information, and in certain circumstances request that your data be deleted or its processing restricted. You may also object to specific uses of your data or request that we provide your information in a portable format where technically feasible. To exercise any of these rights, please contact our support team at [email protected] with your request and sufficient information to verify your identity. We will respond to all valid data subject requests within a reasonable timeframe and in accordance with applicable Philippine law.
Common questions from Filipino players about how yestaya handles personal data.
If you have any concerns about how yestaya handles your personal data, our support team is ready to help. You can also visit our FAQ page for more general platform information.